Reviews & Reputation

Trusted by Drivers Across the Four Corners

Do not just take our word for it. Read what real customers say, and see how independent organizations rate the way we do business.

5.0/ 5

Average of 104 featured reviews

A+

BBB Accredited Business

A

CarEdge Dealer Rating

Independently Rated

Third-party organizations hold us accountable. Here is how they rate us.

What Our Customers Say

A selection of real reviews from our Google Business profile.

GGoogle

We’ve bought multiple cars from Aaron and Ben and have always had a great experience! They seem to be all about the customer and I appreciate that. I love that their name is OpenBook because they are not shady and aim to be honest in their dealings. We’ve referred many people her...

TN

Tanith N

Original
GGoogle

These guys know their stuff! Helped me choose the right car for me! I haven’t been able to decide for about a year what kind of car I wanted. Talked to Kyle and he helped me make the decisions. Thanks!

VW

Valerie Waters

Original
GGoogle

Ben was absolutely fantastic to work with! He and his sales team made the entire experience comfortable and stress-free, with absolutely no pressure. Markus was also extremely helpful throughout the financing process and made everything go smoothly. If you’re looking for a vehicl...

LP

Landen Pettyjohn

Original
GGoogle

Literally the best vehicle buying experience I’ve ever had! Communication is on point and top notch. No surprises and no scams or hidden costs! Friendly and up front people! Integrity and helpfulness is not something synonymous with car dealerships but it’s what I got from Openbo...

RG

Richard Gibbons

Original
GGoogle

I can’t rave about open book auto enough. I’ve purchased cars from other local used car lots and have used Aaron both times. Aaron has done nothing but look out for my best interest and always gets me the best deal possible. I don’t know how anyone could ever say anything negativ...

AU

Anonymous User

Original
GGoogle

Kameron and his team were awesome. I had such a great experience from start to finish! Trading in a truck I absolutely loved wasn’t an easy decision, but Kameron and the team made the entire process so smooth and stress-free. From the moment I pulled up, they had the vehicle I wa...

EW

Erica Wallace

Original
GGoogle

They made buying my truck easy…it was a great experience working with a bunch of great people…

MC

Mike Castelli

Original
GGoogle

I had a great purchase experience here at Openbook Auto. We are not leaving disappointed. Great job Eric!! I recommend you come in for your next auto purchase. Thank you, the Charleys

RH

Roberta Hale

Original
GGoogle

I recently purchased a car from OpenBook Auto, and I have to say, Kameron made the entire experience wonderful! He was professional, kind, knowledgeable, and informative. He made the whole car buying process, calm, relaxing, and stress-free. He did all the legwork, and all I had...

BT

Bernadine Tyler-Wilson

Original
GGoogle

My husband and I were looking for a specific vehicle and Openbook delivered! While they have a great selection on their lot, they didn’t have the exact vehicle at the time. Within days they were able to find exactly what we were looking for. They were so helpful, kind, and patien...

SN

Sylvia New

Original
GGoogle

We were dealing with a mess of vehicles that were still financed through somewhere else and gave us nothing but heartache for 2 years. Even with those issues, Aaron worked hard to get us the best deal and to consolidate those two vehicles into one, really nice reliable ride. My h...

BA

Bethany Austin

Original
GGoogle

Jesse Guterrez knows his people! 10/10!

KA

Kyle Armenta

Original

Showing 12 of 104

Our Promises to Every Buyer

How We Handle Concerns

Even great experiences can hit a bump. When that happens, here is what you can expect from us.

  1. 1

    Reach out

    Call, email, or stop by. Every concern goes directly to a manager.

  2. 2

    We listen

    We respond quickly, usually the same business day, and take the time to understand what happened.

  3. 3

    We make it right

    We work with you on a fair solution and follow up until you are satisfied or we have exhausted all reasonable options.

Reputation FAQ

Are these reviews real?

Yes. Every review shown on this page was written by a real customer on our Google Business profile. We copy them here word for word and link back to Google so you can read every review, not just the ones we feature.

What does BBB A+ accreditation mean?

BBB Accreditation means we have committed to the Better Business Bureau standards for trust, including honest advertising and resolving complaints in good faith. A+ is the highest rating the BBB awards.

What is a CarEdge rating?

CarEdge is an independent consumer-focused platform that grades dealerships based on factors like pricing transparency and customer feedback. We are proud to hold an A rating.

Can I see a vehicle history report before I buy?

Yes. Ask about any vehicle on our lot and we will gladly share its history report so you can buy with confidence.

What if I have a problem after my purchase?

Contact us right away. Every vehicle includes a 90-day / 3,000-mile limited powertrain warranty, and our team will work with you to find a fair resolution.

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